Awakened Healing Therapy

Privacy Notice and SMS Terms

Effective Date: 4/27/2025

Introduction

At Awakened Healing Therapy, your privacy is a top priority.
This Notice explains how we collect, use, and protect your personal information, and it includes terms related to our use of SMS text messaging.

By engaging in services, you acknowledge you have been offered this Notice and understand your rights regarding your protected health information (PHI).

Your HIPAA Privacy Rights

As a client, you have the right to:

  • Access your health information and request copies.

  • Amend your information if you believe it is incorrect.

  • Request Limits on how your information is used or disclosed.

  • Confidential Communications, such as specifying a phone number or address for contact.

  • Receive a List of certain disclosures of your information.

  • File a Complaint if you believe your privacy rights have been violated (with us or with the U.S. Department of Health and Human Services).

Full HIPAA rights will be reviewed during your intake session.

Business Overview

Awakened Healing Therapy is a sole proprietorship offering psychotherapy services to adults.
This Privacy Notice applies to information collected through initial contact, ongoing sessions, and related communications.

Information We Collect

  • Name, address, phone number, and email address

  • Health history and treatment notes

  • Payment and billing information

How We Use Your Information

We use your data for:

  • Scheduling appointments

  • Providing treatment services

  • Billing and payment

  • Care coordination (only with your consent)

We never sell or share your personal information for marketing purposes.

How We Protect Your Information

  • Electronic Health Records: Managed through SimplePractice (HIPAA-compliant, HITRUST-certified).

  • Secure Communication: Phone calls and text messages managed securely through Spruce Health, with encryption.

  • Website Forms: Protected through SSL encryption on Squarespace.

  • Vendor Contracts: All vendors have HIPAA-compliant Business Associate Agreements (BAAs).

Communications and Consent (Including SMS Text Messaging)

We may communicate with you via email or SMS text messaging for purposes such as appointment reminders or care coordination.

SMS Text Messaging Terms of Service

By providing your phone number, you consent (opt in) to receiving SMS text messages from Awakened Healing Therapy for service-related purposes.

  • Message and data rates may apply.

  • Message frequency may vary.

  • You can opt out at any time by replying “STOP.”

  • Text “HELP” for assistance.

SMS text messages may originate from our office number:
📞 (209) 000-0000

All text communications are managed securely through Spruce Health.

Please note: While Spruce Health is a secure, HIPAA-compliant platform, no communication method is entirely risk-free.

Cookies and Website Tracking

Our website may use cookies to enhance your experience and track usage analytics.
You can manage cookie preferences through your browser settings.
(See Squarespace’s Cookie Policy for more details.)

Disclosures Without Authorization

We may disclose information without your authorization if required by law, including:

  • Threats of harm to self or others

  • Suspected abuse or neglect

  • Court orders or legal investigations

California Residents' Privacy Rights

If you reside in California, under the CCPA and CMIA, you have the right to:

  • Request details about your collected personal data

  • Request deletion of your personal information (with some exceptions)

Contact Information

For questions, requests, or complaints related to your privacy rights:

Email: hello@awakenedhealingtherapy.com
Phone: (209) 650-1246

You will also review the full HIPAA and privacy policies during your intake session.